Are you planning to ditch your existing broadband service and search for a better one? Well, then EE Broadband might be the best bet. But before you make an impulsive decision, we’ll recommend you to go through the detailed EE broadband review and make a choice accordingly.
EE is touted as the UK’s top-ranked mobile network, thanks to its extensive coverage and flexible plans, but can EE’s Broadband match its mobile reputation? EE mainly inherited Orange Broadband Customers, following its acquisition in 2012. Apart from this, it has been operating under the BT umbrella since 2016, which further gives them more internet expertise.
However, EE is way more than just a BT subsidiary and has fostered its own respected and individual broadband identity. In the nutshell, you can say that EE is a budget baby of BT, with some exciting benefits for existing EE mobile customers. But is it worth switching to? Let’s get dig in and find out the detailed EE fibre broadband review here. Keep scrolling and make a better choice.
Pros and Cons
Looking for a quick review of the EE Broadband? Read on and find the set of benefits and drawbacks of this broadband to get a better understanding of the same. However, it is advised not to make any decision in haste and go through a complete review to make a final choice.
Pros
- Excellent bundled router
- Impressive customer service
- Plenty of high-speed packages
- Offered great discount to EE mobile customers
- Value for money
Cons
- Not the fastest provider
- Low reliability and value scores
- The poor user satisfaction rate
EE Broadband Plans and Cost
Thinking about Is EE broadband good? To answer this question, you must have to find out what EE has to offer and what makes this broadband service different from others. It offers ultrafast gigabit connection and exciting broadband deals to facilitate users from all walks of life.
It has rolled out Full Fibre Broadband, thus eliminating the need for a landline. Their cutting-edge technology enables you to connect 100 devices at a time without sacrificing your speed. You can also add smart Wi-Fi to your connection to boost the speed.
Speaking of the plans, EE Broadband offers several popular deals to the customers, namely Standard Broadband , Fibre Plus Broadband, and Unlimited Fibre Max Broadband. Each of the plans offers a different set of features and you should choose the one that fits your budget and needs well. Keep scrolling to know more about these plans here.
| Plan | Price | Average Speed | |
| Standard Broadband with landline (ADSL2+ ) | £24/month | 10Mb/s | View Plans » |
| Fibre Broadband | £26/month | 36Mb/s | View Plans » |
| Fibre Plus | £30.50/month | 69Mb/s | View Plans » |
| Full Fibre Max 100 | £32/month | 145Mb/s | View Plans » |
| Full Fibre Max 500 | £40.5/month | 500Mb/s | View Plans » |
| Unlimited Fibre Max Broadband 900 | £50/month | 900Mb/s | View Plans » |
Standard Broadband with landline is EE’s cheapest service. It is a basic ADSL2+ connection with average speeds of 10Mb. It is fast enough for web-browsing and downloading apps, however it may be somewhat slow for watching HD video.
EE’s Fibre Broadband provides average 36 Mbits/sec download speeds at cost $26/month. That’s a little cheaper than the BT and equals to Sky’s Internet, while Vodafone and Plusnet are relatively cheaper. And besides you do not need to pay upfront setup fees for this plan. The service also comes with EE’s high-end Smart Hub Router.
EE’s Fibre Plus broadband is just £4.5 extra per month and has no setup costs. This gives you much faster download speeds up to 69Mb, enough for you to watch 4K online videos and 4K game.
Fibre Max Broadband is EE`s ultra fast broadband, you can get Full Fibre Max Broadband 100, 500 and 900 plans for some areas. It provides the fastest speed available for home broadband, It costs £32 for 145 Mbits/sec, £40.5 for 500 Mbits/sec and £50 for 900 Mbits/sec.
All these broadband plans offer unlimited usage and lets you stream HD videos, music, and much more. Are you an existing EE Mobile Customer? Well, then you are in luck as you will get to enjoy multiple discounts when switching to them. These benefits include
- Get a flat 10% discount on your bill
- Extra 20GB of mobile data every month
- Xbox Game Pass with some eligible EE broadband Plans
Customers can check EE Broadband deals by entering their postcode and landline number on the official website. Also, you should keep in mind that the monthly price and all out-of-bundle charges will increase in March every year.
All their plans come with a year’s free subscription to Norton Security Premium, which protects up to 10 devices. In addition to the plan cost, EE also charges a set-up fee of £10 for Standard Broadband with landline, free of setup fee for other plans. So, count on both when planning to switch to EE Broadband and create a budget accordingly.
All EE broadband deals allow you to include monthly line rental and unlimited broadband usage with no data caps or download limits.
EE Broadband Coverage
EE runs on the Openreach network, the same with other UK broadband service providers, so these Internet providers have exactly the same coverage. Fibre services now cover 93% of the UK population, and more than 6 million homes have access to a full-fibre FTTP network.
EE Broadband Speed
The next thing you should consider while checking the EE broadband review is its speed, as broadband is all about getting fast speeds for easy streaming, browsing, downloads, and uploads. Speaking of EE, it offers three speeds for broadband customers and you can pick the one that caters to your requirements well.
EE Download Speed
EE’s Standard Broadband comes with an average speed of 10Mb per second, making it ideal for small households with one or two devices. Then comes the mid-range speed plan in the name of Fibre Broadband , averaging 36Mb per second. It is a suitable choice for a medium household with multiple devices.
Yet another package you can opt for is Fibre Plus Broadband, which offers an average speed of 69 Mb per second. It is appropriate for big families and shared households who want to play online video games, stream music, and videos, or just use the internet at the same time.
In addition, EE also offers faster packages: Full Fibre Max plans, offering up to 1Gb per second; however, to enjoy them, you need to check whether EE Full Fibre Broadband is available in your region or not.
EE Upload Speed
If we take upload speeds into consideration, you might find them fairly low, which is one of the major disadvantages of using EE Broadband. EE’s Standard Broadband package has an upload speed of around 1 Mb per second, making this package unfit for those with heavy upload work. Its Fibre Plus Broadband plan offers an upload speed of 9Mb per second, which is on par with the likes of BT and Sky.
EE’s Fibre Plus Broadband has an upload speed of 18Mb per second, which is also pretty standard. So, if you are currently into lots of upload work, then make sure you’ve got a faster speed to avoid buffering time.
In that case, you can go for EE’s Full Fibre Max Upload Speeds, which are a bit better and ranges from 28 Mb per second to 110 Mb per second. However, Full Fibre Max isn’t available across the United Kingdom, so you’ll need to confirm its availability first before making any decision.
EE Broadband Speed Test by Users
According to the speed test site broadbandspeedchecker, EE’s average speed is as follows:
Its download speed is just after Virgin Media (124.51 Mb/s) and BT (69.79 Mb/s), but faster than many other Internet providers such as Sky Broadband 43.64 Mb/s, TalkTalk 40.73 Mb/s, Plusnet 26.61 Mb/s, Vodafone UK 60.09 Mb/s, Three 52.34 Mb/s, Telefonica O2 UK 41.45 Mb/s, Zen Internet Ltd 52.95 Mb/s.
Routers and Installation
It is mandatory to know about the router and installation aspect before switching to the new broadband. EE offers other three broadband router options and customers can pick the one based on their choice and budget. These are – 4G Home Broadband, 5G Home Broadband, and Mobile Broadband. Let’s find out more about them here.
4G Home Broadband
Tired of the long buffering times and slow speeds? Turn to EE’s 4G Home Broadband and get connected with ultrafast speeds using the 4GEE Home Router. The best thing is that you don’t have to wait to get a landline installed and can start using your 4GEE Home Router instantly.
- It comes with an average speed of 31Mb per second and can connect up to 32 devices at once.
- There’s no need for a landline to set up this broadband.
- It offers average download speeds of 30Mb per second with its 100GB plan and 40Mb per second on its 300GB and unlimited plan.
- This router offers a Wi-Fi range of 30m, so you can stay connected to your WiFi.
- 4GEE Home Router includes a LAN port for improved connectivity.
If you are still struggling with the 4G signal inside your home, then go for the compatible external antenna which intercepts outdoor signals and feeds them to your 4GEE Home Router.
5G Home Broadband
It is the first 5G branded router that lets you enjoy superfast speeds without requiring a fixed phone line. With speed as fast as Fibre Broadband, the 5GEE Router is perfect for gaming, downloading, and streaming in Ultra HD and 4K. It is easy to set up and requires no engineer visit. Simply plug in for the 5GEE Home Router and enjoy an ultrafast speed.
This router is powered by a chip that switches between 4G and 5G, based on the signal strength. 5GEE gives you 20GB data boost for your mobile too, so you never have to worry about running out when you are not at home.
Some of the features that give this router an edge over others are
- Average speed of 110 Mbps
- Unlimited Data Allowance
- No need for a landline
- Connect up to 64 devices at once
Mobile Broadband
It offers you instant connection whenever you want. Mobile Broadband comes with both 5GEE and 4GEE WiFi and you can choose the one according to your needs. Here’re mentioned some of the features that make the Mobile Broadband option worth giving a try.
- Connect up to 20 devices at once, including laptops and tablets.
- Faster speeds
- Better connection in busy places
In addition to the above, EE also offers Slicker Smart Hub to ease the Fibre Broadband users. it comes with 7 antennas, four ethernet ports, dual Wi-Fi bands, and the ability to set when certain devices can access it. This smart router is a great way to stop kids from playing computer games after bedtime.
EE Router Installation
Speaking of installation, you can easily sign up to EE Broadband online, either over the phone or in-store. EE Routers come with setup instructions, so you can also get it done by yourself without having to wait for an engineer to visit.
EE vs Sky Broadband
Still thinking about Is EE Broadband good or you should invest in the Sky Broadband services? To eradicate the confusion, it is suggested to compare these two broadbands to find the better option.
The sky is a longstanding giant in the broadband world while EE has recently stepped into this market. Both run on the Openreach network, but their average speeds differ slightly. Sky offers 11 Mb per second for standard broadband while EE manages to offer 10Mbps. However, if standard broadband upload speed is considered, then both options offer the same upload speed of 1Mb per second, bringing them on the same page.
Speaking of deals and packages, EE offers three different options while Sky is limited to two, giving EE an edge. Additionally, both EE and Sky do very well when it comes to customer service.
All and all, EE and Sky broadbands come with their specific set of pros and cons and you should pick the one that suits your budget and requirements. You can learn more information about Sky Broadband at our Sky Broadband Review.
EE Broadband Customer Service
EE Fibre Broadband Review is There are several ways through which you can connect to EE Customer Service. You can either visit one of its branches or dial 150 from EE Mobile to connect with their UK or Ireland-based call centers. In addition, you can also contact EE support through their social media handles, like Twitter or Facebook.
EE also offers sporadic live chat service on its website to fix your query instantly. This broadband offers excellent customer service to ease the users so they can enjoy uninterrupted internet at the fastest speeds.
According to expertreviews.co.uk, However, EE`s customer satisfaction isn’t as high as expected. Just more than half (54%) of EE users surveyed would recommend EE broadband to a friend, while it is 73% for Plusnet and 62% for Sky and BT.
Frequently Asked Questions
Yes. Although EE broadband is relatively new to the internet patch, it has a vast knowledge about communications. It is a top-class network, especially if you care about having the fastest data. It offers higher speeds and lower latency.
EE Broadband costs vary from one plan to another. Its Standard Broadband with landline starts at £24 per month while its Unlimited Fibre Max Broadband goes up to £50 per month. You can select the option that suits your needs appropriately.
The EE broadband speed varies from one plan to another. Its standard broadband offers an average speed of 10Mb per second and upload speed of 1Mbps while its Fibre Broadband offers 36 Mb per second with an upload speed of 9Mbps. If you are looking for high-speed data, then go for its Full Fibre Max plan that can offer up to 1Gb per second; however, you should check whether it’s available in your region or not.
Final Verdict
So, that concludes with the EE Broadband Review. We hope now you have understood everything about this newcomer and decide whether opting for it is a good choice or not. Although EE has recently entered the broadband world, it offers great speed and multiple router options,. Moreover, EE broadband comes with several add-ons, which further makes it worth giving a try.
EE is a good option if you’re looking for a solid and reliable service, you can switch to EE Broadband and enjoy superfast speeds without breaking the bank. However, if you are after maximum speed or value, you can look elsewhere.