Vodafone UK Review, Is Vodafone Good?

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Vodafone is one of the leading network providers, offering a range of contract, sim-only, and pay-as-you-go plans to ease mobile phone users worldwide. Being one of the big mobile guns, it comes with several plus points that give this telco an edge over others. These perks include international roaming, Red Entertainment subscriptions, Flexi upgrades, access to BT Wi-Fi hotspots, and many more.

However, before you get convinced and plan on switching to this prominent network provider, remember that Vodafone prices are on the high side, making it unfit for budget-savvy customers. Moreover, there’s a lot of room for improvement when it comes to Vodafone Customer Service as a majority of users are not satisfied with the same.

Confused and trying to figure out whether investing in this telco provider is worthy or not? Scroll down the page and read in-depth Vodafone Mobile Reviews to make an informed choice. We have outlined all essential aspects related to Vodafone Mobile, including its plans, network coverage, international calls and roaming, and customer service. Check everything out and decide accordingly.

Pros and Cons

Like all other network providers available on the market, Vodafone also comes with both up and downsides. Customers are suggested to find all pros and cons before making a final decision. We have outlined a few of them here, that will help you decide whether it’s the network for you or not.

Pros

  • A massive range of mobile plans and Sim-only deals are available to choose from.
  • Additional perks are available including Spotify Premium, Amazon Prime, NOW TV, and more.
  • International Roaming
  • Free wifi-calling
  • Personal hotspot is allowed
  • Good network coverage
  • Offers weekly discounts and giveaways
  • Vodafone 5G gives a more reliable connection and lower latency

Cons

  • Poor customer service
  • Pricey

Vodafone UK Sim Only Deals

Wondering about Is Vodafone Mobile Good? Before you jump into any concluding statement, let’s uncover its sim-only deals to get a better understanding of what exactly this telco is offering. Vodafone offers three contract lengths, including 24 months, 12 months, and 30 days. Customers can easily pick the one that fits their requirements.

Scroll down the page to learn more about these plans here.

30-Days Plan

PlanMonthly PriceData 
Unlimited £41Unlimited (Maximum 10 Mbps)View Plan>
Unlimited Max£47Unlimited (Fastest available)View Plan>
Unlimited Lite£37Unlimited (Maximum 2 Mbps)View Plan>
Red 20GB£3320GBView Plan>
Red 5GB£285GBView Plan>
Red 1GB£241GBView Plan>

12 Months Plan

PlanMonthly PriceData
Unlimited£29Unlimited (Maximum 10 Mbps)View Plan>
Unlimited Max£35Unlimited (Fastest available)View Plan>
Unlimited + Entertainment£36Unlimited (Maximum 10 Mbps)View Plan>
Unlimited Max + Entertainment£42Unlimited (Fastest available)View Plan>
Red 20GB£2120GBView Plan>
Red 20GB + Entertainment£2820GBView Plan>
Red 5GB£165GBView Plan>
Red 5Gb + Entertainment£235GBView Plan>
Red 1GB£121GBView Plan>
6GB + 4 Xtra Benefits£236GBView Plan>
Unlimited Max + 4Xtra Benefits£38UnlimitedView Plan>
Unlimited Lite + 4Xtra Benefits£30UnlimitedView Plan>
Unlimited + 4Xtra Benefits£34UnlimitedView Plan>
2GB + 4Xtra Benefits£192GBView Plan>

24 Months Plan

PlanMonthly PriceData
Red 150GB£10/mo for 6 months, then £20/mo150GBView Plan>
Red 200GB£11.50/mo for 6 months, then £23/mo200GBView Plan>
Unlimited Max£16/mo for 6 months, then £32/moUnlimitedView Plan>
Unlimited£13.50/mo for 6 months, then £27/moUnlimitedView Plan>
Red 150GB + Entertainment£13.50/mo for 6 months, then £27/mo150GBView Plan>
Red 200GB + Entertainment£15/mo for 6 months, then £30/mo200GBView Plan>
Unlimited + Entertainment£17/mo for 6 months, then £34/moUnlimitedView Plan>
Unlimited Max + Entertainment£19.50/mo for 6 months, then £39/moUnlimitedView Plan>
Red 5GB£7.50/mo for 6 months, then £15/mo5GBView Plan>
Red 5Gb + Entertainment£11/mo for 6 months, then £22/mo5GbView Plan>
Red 1GB£5.50/mo for 6 months, then £11/mo1GbView Plan>
Unlimited Max + 4Xtra Benefits£19.50/mo for 6 months, then £39/moUnlimitedView Plan>
6GB + 4 Xtra Benefits£11/mo for 6 months, then £22/mo6GBView Plan>
180GB + 4Xtra Benefits£13.50/mo for 6 months, then £27/mo180GbView Plan>
Unlimited + 4Xtra Benefits£17/mo for 6 months, then £34/moUnlimitedView Plan>
2GB + 4Xtra Benefits£9/mo for 6 months, then £18/mo2GbView Plan>
250GB + 4Xtra Benefits£25250GBView Plan>

Running out of data? Don’t freak out as Vodafone Mobile offers excellent add-ons to keep you on track. Customers can select from the three add-on options, based on their requirements.

  • 1GB UK Data Extra: £5 a month
  • 2GB UK Data Extra: £8.33 a month
  • 15GB UK Data Extra: £16.67 a month

Vodafone Pay As You Go Sim

If Sim-only deals don’t lure you much, simply go for the Vodafone Pay as you go bundles and get the bang for your bucks. All bundles include VeryMe Rewards and Total Rollover. Vodafone offers 5 bundles in total and users can pick any of them to cater to their daily requirements. Learn more about the Vodafone Pay As You Go plans here.

PriceDataExpiry 
£1021GB30 DaysView Plan>
£1540GB30 DaysView Plan>
£2080GB30 DaysView Plan>
£30150GB30 DaysView Plan>
£40Unlimited30 DaysView Plan>

All bundles are 5G ready and offer unlimited minutes and texts. The best thing about Vodafone Pay as you sim deals is that it comes with no contract and you can renew them only if you want to.

Moreover, there’re no credit checks, which means you’ll always get a sim, regardless of your previous credit history.

If you are not sure which bundle to choose, you can just order a free SIM, and add a bundle later.

Vodafone Mobile Network Coverage 

How do we forget to include the mobile network and coverage while offering Vodafone Mobile Reviews? Vodafone is referred to as the UK’s reliable and award-winning network that ensures to keep you connected to the people that matter.

Their 4G coverage covers more than 99% of the UK population and all of its plans are 5G ready so you can enjoy faster speeds, lower latency, and excellent connection. Vodafone’s 5G is now available in a total of 364 places across the EU, including 124 UK locations and the rest 240 across Spain, Italy, Ireland, and Germany.

Moreover, customers can enjoy their 5G plans at no additional cost; however, they must require the 5G-enabled device to access the coverage. While Vodafone has won numerous awards and recognition for offering incredible coverage, there are still some locations where you can experience slower speeds and poor performance.

Hence, it is suggested to use their Network Status Checker to find what coverage is available in your area, including 5G. To avoid any last-minute hiccups, users can set up status alerts to hear about unexpected issues and planned maintenance. If the alerts are turned on, Vodafone keeps on updating on how they’re progressing while notifying you once the problem’s been fixed.

Vodafone Mobile International Calls

Still figuring out – is Vodafone mobile good? Well, this telco provider has one more factor to count on and it is none other than International Calls. Vodafone understands your emotional connection with your family and friends living abroad; hence, offers international minutes and plans so you can connect with them easily.

Vodafone offers two different international plans to ease the customers, namely International Saver Extra and Call Abroad Extra. Pick any of them based on your needs and budget and stay tuned with near and dear ones.

With International Saver Extras, you can call friends and family residing across the globe without having to worry about the extra cost. Users can get 100 minutes to call landlines and mobiles in 100 destinations for just £5 a month and get 500 minutes for £10/ month.

With Call Abroad Extra, you can get 75 minutes for £10 a month and 200 minutes for £20 a month to call 200 destinations. The list of international destinations includes Albania, Antigua, Australia, Austria, Aruba, Bahamas, Bermuda, Botswana, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Croatia, Denmark, Egypt, Estonia, Faroe Islands, Guam, Hong Kong, France, Hungary, Italy, Israel, India, Jamaica, Japan, Laos, Lebanon, Luxembourg, Macau, Malawi, Netherlands, New Zealand, Oman, and a lot more to count.

So, what keeps you waiting? Pick any of these International Plans and stay connected to everyone who matters.

Of course, we also know that some mobile phone services provide free international calls to many countries. If making international calls is important to you and you want to get it for free, you can consider Lebara Mobile and Lycamobile.

Vodafone Mobile International Roaming

Are you a frequent traveler and wondering whether investing in Vodafone Mobile plans is worth your money or not? Well, don’t freak out as this telco provider offers excellent international roaming to get you covered.

With Vodafone Mobile, you can roam at no extra cost in around 83 destinations worldwide on selected Unlimited Data Xtra Plans. Now, these plans are split into two parts – Pay Monthly Roaming and Pas as you go Roaming. Vodafone has divided the world into Zones A, B, C, and D for Pay Monthly customers and Zones A, B, and Around the World for Pay as you go Customers.

Scroll down the page to learn more about Roaming Destinations.

  • Zone A: the Republic of Ireland, Isle of Man
  • Zone B: 49 European Destinations, including Aland Islands, Austria, Azores, Belgium, Denmark, Estonia, Faroe Islands, Finland, Bulgaria, Greece, Guadeloupe, Jersey, Latvia, Malta, etc.
  • Zone C: 32 Worldwide Destinations, including Albania, Anguilla, Aruba, Barbados, Australia, Canada, Cayman Islands, Kenya, Mexico, Saba, New Zealand, Lesotho, St. Lucia, St. Vincent, etc.
  • Zone D: 73 Worldwide Destinations, including Peru, Peurto Rico, Qatar, Laos, Kuwait, Japan, India, Macau, Mongolia, Morocco, Oman, Samoa, Serbia, Uruguay, Vietnam, etc.
  • Around the World: 73 Additional Destinations, including USA, Thailand, Tanzania, US Virgin Islands, Taiwan, Ukraine, New Zealand, Malaysia, Panama, Macedonia, Jamaica, Ecuador, Ghana, Egypt, Fiji, Guyana, Dominica, Haiti, El Salvador, Israel, and more.

Roaming in Zone A is included in all plans. Roaming outside of Zone A will will depend on which country/region you are traveling to and your plan. Vodafone’s roaming charge is a little complicated, they have different roaming policy for Pay monthly plans and Pay as you go plans, you can find out more information on its international roaming page.

Customer service

While Vodafone offers the best of everything, it still has some downsides, which come in the form of average customer service. However, this telco is trying hard to make improvements by overcoming its weaknesses and shortcomings.

When it comes to customer support and service, Vodafone  manages to score an overall satisfaction level of 92%, compared to 90%  in the past. The major reason why it falls down the pecking order in terms of customer service is the proportion of complaints, which is 12%, compared to the industry average of 9%.

There are plenty of ways through which you can get in touch with their customer executives to get your problems fixed. You can either visit any of their branches across the UK, use the live chat option, call them on their registered numbers, get in touch via social media, or post your query on a customer forum.

Whatever way you’ll choose to connect with them, you have to wait for a while to resolve your query as their waiting time is slightly higher as compared to others in the industry, thus contributing to the poor customer rankings.

However, once you get connected, their executives will surely handle your query and try their best to solve it as early as possible. So, while they got the second-worst rating in terms of customer service, they are on the verge of improving it and are expected to deliver good results in the future. 

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Frequently Asked Questions

Is Vodafone Mobile good?

Yes, absolutely. Vodafone is the UK’s award-winning network and mobile users can easily rely on the same to get connected with their family and friends. It offers a massive range of plans so you can easily pick the one that syncs well with your budget and requirement.

Does Vodafone have 5G in the UK?

Yes. Vodafone offers 5G services in the UK so that customers can enjoy faster speeds and lower latency. You can enjoy reliable 5G services with Vodafone at no additional cost. Choose the best sim-only deal for you and get easy access to 5G unlimited data.

Does Vodafone UK support e-sim?

Yes. Vodafone UK supports e-sim on its Pay Monthly Plans. Moreover, it is easy to activate. All you require is the valid email-id, and you are done. e-Sim is a convenient new technology, eliminating the need for a physical card.

Final Verdict

That concludes with Vodafone Mobile Reviews. We hope our research and guide will help you understand the core aspects of this award-winning network provider so you can make a better choice. Vodafone is one of the leading networks, packed with tons of user-friendly features, like international calls, roaming, a myriad of plans, and 5G-ready sims.

This telco might not be the cheapest network on the market, but its “extras” make it a value-for-money option. It also offers a variety of rewards and discounts so that customers can enjoy premium services while saving their hard-earned cash. 

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