Tired of using the same old mobile network and are searching for something out-of-the-league? Well, in that case, switch to Gen Mobile and get ready to enjoy a one-of-a-kind experience.
Launched in mid-2018, Gen Mobile is a new MVNO, operating on the T-Mobile Network. It was founded by Robert Yap, who was a former executive of TruConnect and H2O Wireless. Gen Mobile doesn’t throttle usage and allows its customers to tether their data, free of charge. This MVNO believes that it’s your plan, so use it the way you want.
Furthermore, it is one of the low-cost careers, helping budget-savvy customers to stay connected with their near and dear ones. This CA-based prepaid virtual network offers good coverage so you will never face dropped calls or out-of-network problems.
While there are several advantages of using Gen Mobile, making such a big decision isn’t as simple as it may sound. Whether you are ditching your previous network for the very first time or have done it before, it is advised to go through the complete Gen Mobile review to know what to expect from this telco provider. So, without any further delay, let’s get into it!!
Nobody is perfect on this planet and Gen Mobile is no different. Like all other network options available on the market, it also boasts a specific set of pros and cons, that you should be aware of before making any final choice. Here, we have pulled together some of them to ease the readers.
Pros
- Super affordable plans
- Free calling to over 100 countries on 4 unlimited talk plans
- You will get a free SIM card
- 15-days free texting even if you haven’t the bill on time.
- No contract plans
- Data tethering is allowed for free
Cons
- No international roaming is available
- Doesn’t offer new devices for sale
Gen Mobile Plans
When it comes to offering plans and deals, Gen Mobile is second to none. This MVNO offers some one-month and 3-months plans to facilitate the users. One-month plans are ideal for those who are not looking for frills or contracts or those who are new and want to check the worth of this provider.
However, if you are an old user, trusting this MVNO fully, you can easily go for the 3-month plan and enjoy its deals without putting a hole in your pocket. Scroll down the page below to know everything about Gen Mobile Plans, and make an informed choice accordingly.
GenMobile Plans
| Data | Minutes | Int’l Minutes | 1-Month Cost | 3-Month Cost | |
| 1GB | Unlimited | No | $10/month | $9/month | View Plans » |
| 3GB | Unlimited | Unlimited | $20/month | $18/month | View Plans » |
| 7GB | Unlimited | Unlimited | $30/month | $26/month | View Plans » |
| 16GB | Unlimited | Unlimited | $40/month | $34/month | View Plans » |
| Unlimited | Unlimited | Unlimited | $50/month | $38/month | View Plans » |
All Gen Mobile Plans offer unlimited USA minutes and texts so you can keep connected with your family and friends residing in the USA. The cheapest plan is just 10/mo if you pay monthly and $9/mo if you pay 3 months includeing 1GB of data.
You can also enjoy unlimited international talk and text in certain plans, so you should choose wisely, based on your needs and preferences. Gen Mobile offers you premium wireless at a fraction of the usual cost. Moreover, all its plans come with a money-back guarantee, which means that if you are not satisfied with this MVNO for any reason, they will give you a refund within seven days, without asking any further questions or queries.
A majority of its plans offer high-speed data and bring you nationwide 5G or 4G LTE without sacrificing network, speed, or quality. What’s best, Gen Mobile doesn’t boast any annual contract. All plans are renewable month to month with no gimmicks and frills. All plans allow users to text anywhere around the world without an extra charge. Furthermore, these plans offer a 15-day text freebie that allows the users to use their phone for sending unlimited global text up to 15 days after their service plan expires.
Running out of talk time, text, or data? Don’t worry as Gen Mobile offers add-ons to ease the customers. You can purchase an add-on at any point in time either by calling the customer care number or by using the Gen Mobile application. For an add-on, you have to pay $5 for 500 MB, $5 for 500 minutes, and $5 for $5 International Credit.
Gen Mobile network and coverage
Thinking, Is Gen mobile good? Well, to answer the question, one must have to check Gen Mobile’s network and coverage. This MVNO operates on the T-Mobile network, which is a fast network in the USA.
It gives you the speed and reliability of America’s largest 4G LTE/ 5G GSM and CDMA network. Since it operates on T-Mobile network that offers 2G, 3G, and 4G, it means that your call won’t drop even in the lowest coverage region.
In addition to this, Gen Mobile also offers 5G coverage in the country’s major cities and towns. its 5G signal reaches more than 8,300 cities and towns, covering 287million people. That makes T-Mobile’s 5G network the largest 5G net work in the U.S.
If you are planning to switch to Gen Mobiles, it is advised to check the Gen Mobile coverage checker to find whether your areas receive good signals or not to avoid any further hassles. Moreover, don’t forget to check the signals in the area you roam around frequently so you can stay connected with your near and dear ones.
All and all, the company has a good reputation for providing reliable coverage and speedy data speeds. So, If you’re looking for an affordable way to stay connected, Gen Mobile is definitely worth considering.
Gen Mobile International calling from USA
Thinking about how to stay connected with your family and friends overseas? Think no further and switch to Gen Mobiles to enjoy an affordable international calling facility. Most of its Gen Mobile Plans include unlimited international calls to more than 100 countries, so you can keep in touch with your near and dear ones without bearing extra charge.
International calling plans begin from $20 (if you are opting for a one-month plan) and $18 (if you are choosing a 3-month plan), making it a suitable choice for all budget-savvy customers out there. Along with unlimited international minutes, these plans also offer unlimited international text messages, that allow you to send texts to anywhere in the world without any extra charge.
Gen Mobile International Plans (Unlimited minutes to 100+ countries)
| Data | Minutes | 1-Month Cost | 3-Month Cost | |
| 3GB | Unlimited | $20/month | $18/month | View Plans » |
| 7GB | Unlimited | $30/month | $26/month | View Plans » |
| 16GB | Unlimited | $40/month | $34/month | View Plans » |
| Unlimited | Unlimited | $50/month | $38/month | View Plans » |
Its unlimited plan includes 35GB of high speed 5G/4G LTE Data, then you will enjoy 1mbps thereafter.
In addition to this, there are certain plans that also offer international credits, required to make a call to the country that’s not included in the list of those 100 countries.
The list includes Algeria, Laos, Bahamas, Bahrain, Malta, Malaysia, Luxembourg, Andorra, American Samoa, Armenia, Aruba, Australia, Macao, Mariana Islands, Martinique, Bangladesh, Monaco, Morocco, Bhutan, Belgium, Bolivia, Nepal, Namibia, Brazil, Canada, Cayman Islands, Pakistan, New Zealand, Norway, Chile, Cambodia, Panama, Poland, Romania, Russia, San Marino, Dominican Republic, Denmark, Saudi Arabia, Egypt, and many more to count.
Don’t worry if you have used all your international credits, as Gen Mobile offers add-ons to ease the customers. Buy $5 international credit at just $5 and keep on enjoying the international connectivity.
In the nutshell, Gen Mobile is a great choice for those looking for a cheap international calling facility. It includes the aforementioned calling to 100+ countries with no upfront fee. This unlimited international talk time and global text message is really the key advantage of going with this MVNO.
Gen Mobile international roaming
The one major drawback of Gen Mobile is that this MVNO doesn’t offer an international roaming facility, which in turn, makes it non-suitable for those customers who travel a lot. This disadvantage is a huge turn-off for users who especially buy its services for its excellent international calling facility.
But there’s a loophole to everything and Gen Mobile is no different. This virtual network allows you to use the Wi-Fi calling facility to stay in touch with your family and friends when traveling abroad. WiFi calling lets you provide the ability to make and receive phone calls over a WiFi connection.
So, all you have to do is enable the WiFi calling facility before landing at the destination and try to search the nearby WiFi connection over which you can make a call. However, you should keep one thing in mind the WiFi calling facility is available to make or receive calls only, it won’t be beneficial for browsing.
While WiFi calling might keep you in touch with your near and dear ones when traveling abroad, it might not be a secure or practical way to rely on. Therefore, it is advised to carry another sim card if you are traveling outside the USA to avoid any last-minute hiccups.
Customer service
Still, looking for more? Gen Mobile Review isn’t seemed complete without discussing the customer service. Before jumping to any decision of network switching, it is suggested to find the customer services reviews to make sure that somebody’s there to help you whenever you get stuck in the query.
You will be glad to know that Gen Mobile received the highest Trustpilot user rating of 3.4 in terms of customer service, leaving behind all the major giants, including T-Mobile, Verizon, and AT&T.
They boast a team of experienced professionals who are readily available to resolve all your confusions and queries so you can enjoy a smooth and hassle-free experience. Moreover, they offer multiple ways to get connected with their experts. You can dial *611 from your Gen Mobile phone or enter +1 (833) 528-1380 to reach the customer care executive. The number is available between 7:00 am to 5:30 pm, 7 days a week.
Furthermore, you can click on the Chat button to connect with the executive instantly. Customers can also send them an email stating their issue and wait for a few days to get a response. Overall, Gen Mobile offers excellent customer support to the customers so that they can enjoy seamless connections without facing any trouble.
You can Gen Mobile with them at
What are the alternatives to Gen Mobile?
Frequently Asked Questions
Yes, Gen Mobile offers excellent mobile plans at affordable prices. Moreover, it also provides great customer service to ease the customers. Choose the plan wisely and stay in touch.
Gen Mobile operates on T-Mobile Network, which is included in the list of Big Three network providers in the USA, along with Verizon, and AT&T.
Yes, Gen Mobile offers 5G services; but it is available in the country’s major cities and towns only. Check whether your area receives appropriate signals or not before making a choice.
Customers can easily get a Gen Mobile SIM Card by visiting the official site of Gen Mobile. The order may take around 4 – 5 business days and you have to pay $4.99 for standard shipping.
Final Verdict
That’s all about Gen Mobile Review!! If you are a budget-savvy customer looking for a network provider offering affordable plans, Gen Mobile might be a perfect pick in that case. It offers no-contract plans and allows you to upgrade or cancel the existing plan at any time. Moreover, Gen Mobile offers a 7-Day money-back guarantee and thus offers you a complete refund if you don’t like their services. If you are looking for best Gen Mobile deals, you can check our Gen Mobile coupons page to find the best discount.
What makes it worth choosing is its excellent customer support services. A majority of customers are satisfied with this virtual network, according to reliable sources. So, why wait? Opt for the Gen Mobile now and enjoy unlimited calling without spending a fortune.